Gas Water Heater
Electric Water Heater
Wall-hung Gas Boiler
Range Hood
Gas Hob
Water Purifier
Frequently Asked Questions
Q: How do I choose the right gas water heater capacity for my household?
The capacity you need depends on the number of family members and your hot water usage patterns. For example, if you have a small family with normal hot water demand, a model with a rated hot water capacity of 12 - 16L/min (like some models in our range) might be sufficient. But for larger families or those with higher hot water consumption, such as frequent bathtub filling, you may need a model with a higher capacity, like 18 - 20L/min.
Q: What's the difference between a forced-draft and a balance-type gas water heater?
A forced-draft gas water heater uses a fan to exhaust combustion gases to the outside. It requires an exhaust flue connected to the outside. In contrast, a balance-type gas water heater has a sealed combustion chamber. It draws in outside air for combustion and exhausts gases outside through a coaxial flue. This makes it safer for installation in areas with limited ventilation, as it doesn't consume indoor air for combustion.
Q: How can I ensure the safety of using a gas water heater?
Our gas water heaters are equipped with multiple safety features. Most models have a “7 + 2” maximum protection system, which includes measures like over - temperature protection, anti-dry-burning protection, and flame-out protection. Additionally, features such as error warning systems and water-pressure release devices further enhance safety. Regular maintenance and inspection as per the user manual are also recommended.
Q: Can the gas water heater maintain a stable water temperature?
Yes, our gas water heaters are designed with advanced temperature control technologies. For instance, micro-flame technology allows for precise adjustment of the flame, enabling accurate temperature control. Smart self-adaptation features can also adjust to changes in water pressure and gas supply, maintaining the water temperature within a narrow range, typically ±0.5℃.
Q: How energy - efficient are these gas water heaters?
Our gas water heaters generally have high efficiency ratings, often exceeding 88%. Models with advanced features like condensing technology can further improve energy efficiency by recovering heat from the exhaust gases. Choosing a high-efficiency model not only saves on energy costs but also reduces environmental impact.
Q: Can the gas water heater work in low-water-pressure conditions?
Some of our models are specifically designed to work in low-water-pressure environments. They have a low-water-pressure startup feature, which allows them to activate and operate normally even when the water pressure is relatively low. This ensures that you can still enjoy hot water in areas with limited water pressure.
Q: How do I choose the appropriate wall - hung boiler model for my home heating needs?
Consider factors like the size of your living space and hot water demand. For a small to medium-sized home, a model with a lower heating output, such as those around 20 - 24kW, may suffice. Larger homes or those with higher hot water usage requirements might need models with a heating output of 28 - 32kW. Also, check the domestic hot water capacity to ensure it meets your family's bathing and daily hot water needs.
Q: What are the key safety features of your wall - hung boilers?
Our wall-hung boilers are equipped with multiple safety protection measures, typically around 48 types. These include over-temperature protection, which prevents the boiler from overheating; anti-freeze protection to safeguard against damage in cold weather; and pressure relief protection to maintain safe operating pressures. Additionally, features like flame failure protection ensure that the gas supply is cut off if the flame goes out unexpectedly.
Contacts
About Macro: +86 0757 2281 3639
E-Mail: trade@macro-appliance.com
Add.: Shunyuan South Road #9, Wusha Community, Daliang Street, Foshan City, Guangdong Province, P.R.China
