Gas Water Heater
Electric Water Heater
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Frequently Asked Questions
Q: How can I improve the energy efficiency of my wall - hung boiler?
You can make use of the ECO mode available in many of our models. This mode optimizes the boiler's operation to consume less energy while still meeting your heating and hot water needs. Also, proper insulation of your home's heating pipes and radiators helps reduce heat loss. Regular maintenance, such as cleaning the heat ex-changer and checking for gas leaks, can also ensure the boiler operates at peak efficiency.
Q: Can the wall - hung boiler provide both heating and domestic hot water simultaneously?
Yes, most of our wall-hung boilers are double-circuit models. They are designed to provide both heating for your radiators or under-floor heating systems and domestic hot water for bathing, washing, etc. at the same time. The advanced control systems in these boilers can accurately balance the energy distribution between the two functions to ensure stable performance.
Q: How often should I have my wall - hung boiler serviced?
It is recommended to have your wall - hung boiler serviced at least once a year. Regular servicing helps to check and maintain key components like the heat ex-changer, burner, and gas valves. Professional servicing can detect potential issues early, such as wear and tear or minor gas leaks, and ensure the boiler continues to operate safely and efficiently.
Q: What should I do if my wall - hung boiler shows an error code?
If an error code appears on your boiler's display, first refer to the user manual. The manual will have a section that explains what each error code means and the recommended troubleshooting steps. In some cases, it could be a simple issue like a lack of gas supply or a tripped circuit breaker. If you can't resolve the problem based on the manual's guidance, it's advisable to contact a professional technician for assistance.
Q: How do I select the right capacity of an electric water heater for my family?
The choice of capacity depends on the number of family members and your daily hot water usage habits. For a small family of 2-3 people with moderate usage, a water heater with a capacity of around 50-60 liters may be sufficient. Larger families or those with higher hot water demands, such as multiple showers in a short period, might need a 80-100 liter model.
Q: What safety features do your electric water heaters have?
Our electric water heaters come with multiple safety features. They are equipped with an anti-electric wall, which effectively prevents electric leakage and ensures safe bathing. Additionally, there's a ground wire charging indicator light that alerts you if there's an electrical fault. Many models also feature an 8-fold protection system, covering aspects like over-temperature protection, over - pressure protection, and dry-burning protection.
Q: How can I save energy when using an electric water heater?
You can take several steps to save energy. First, make use of the energy-saving mode available in some models. This mode adjusts the heating settings to consume less electricity while maintaining the water temperature at an optimal level. Second, consider using the pre-set or (appointment) function. By setting the heating time according to your actual usage, you can avoid unnecessary heating. Also, proper insulation of the water heater can reduce heat loss and save energy.
Q: What's the significance of the high - temperature bacteriostasis feature?
The high - temperature bacteriostasis feature is crucial for ensuring the water quality in the water heater. When activated, it heats the water to a high temperature (usually around 80°C), which can effectively kill a large number of bacteria and microorganisms. This helps to keep the water clean and healthy, reducing the risk of skin problems and ensuring a more hygienic bathing experience.
Contacts
About Macro: +86 0757 2281 3639
E-Mail: trade@macro-appliance.com
Add.: Shunyuan South Road #9, Wusha Community, Daliang Street, Foshan City, Guangdong Province, P.R.China
