Gas Water Heater
Electric Water Heater
Wall-hung Gas Boiler
Range Hood
Gas Hob
Water Purifier
Frequently Asked Questions
Q: What should I do if the water flow of my water purifier becomes slower?
First, check if the filter elements are due for replacement. Clogged filters can significantly reduce water flow. If the filters are okay, inspect the water inlet and outlet pipes for any blockages or kinks. Additionally, low water pressure in your area could be a factor. If the problem persists after checking these aspects, contact our customer service team for further assistance.
Q: Are there different types of Macro water purifiers to meet various household needs?
Definitely. Macro offers a diverse range of water purifiers. There are under - sink models for a space - saving solution that provides direct - drinking water at the tap. Countertop models are convenient for those who want a portable and easily accessible purifying option. For larger households or whole - house filtration needs, we have central water purification systems. Each type comes with different features to match your specific requirements.
Q: How often should I clean my range hood filters?
Grease filters: Clean every 1-3 months (or monthly for heavy cooking) with hot soapy water or dishwasher.
Charcoal filters (ductless models): Replace every 3-6 months.
Deep cleaning: Schedule professional servicing annually.
Q: Why is my range hood so noisy?
Check for loose parts (tighten screws or mounting brackets).
Clean clogged filters (blocked airflow increases noise).
Lower fan speed if possible; higher speeds are louder.
If noise persists, the motor or fan blades may need repair.
Q: What’s the difference between ducted vs. ductless range hoods?
Ducted: Vents smoke outdoors (more efficient, requires ductwork).
Ductless: Recirculates air through charcoal filters (easier installation, but less effective for heavy cooking).
Tip: Ducted is preferred for gas stoves; ductless suits electric stoves in apartments.
Q: How do I choose the right CFM (power) for my range hood?
Calculate minimum CFM = Stove width (inches) × 10 (e.g., 30" stove → 300 CFM).
Gas stoves: Add 100 CFM for heavy cooking (e.g., stir-frying).
High-end models: 400-900 CFM for professional kitchens.
Q: Why is my range hood not sucking smoke properly?
Common causes:
Clogged filters (clean or replace).
Duct obstructions (check for blockages).
Incorrect installation height (ideal: 24-30" above stove).
Weak motor (upgrade CFM if undersized).
Contacts
About Macro: +86 0757 2281 3639
E-Mail: trade@macro-appliance.com
Add.: Shunyuan South Road #9, Wusha Community, Daliang Street, Foshan City, Guangdong Province, P.R.China
