
Frequently Asked Questions
Q: What products does Macro offer for OEM and ODM?
Macro provides a diverse range of home appliances for OEM and ODM, including gas water heaters, electric water heaters, range hoods, cookers, wall - hung boilers, and water purifiers. Our products are designed with the latest technology and high - quality materials to meet the needs of different markets.
Q: Can Macro's products be sold overseas?
Yes, our products are suitable for sale in all overseas countries. We comply with international standards and regulations, and can also customize products according to specific local requirements, such as voltage, gas type, and safety standards.
Q: What are the advantages of choosing Macro for OEM/ODM?
- Rich Experience: With years in the industry, we have a deep understanding of global market trends and customer needs.
- Strong R & D Capability: Our in - house R & D team constantly innovates to develop new products and improve existing ones.
- Quality Assurance: Strict quality control processes are in place from raw material procurement to final product inspection.
-Comprehensive Service: We offer support throughout the process, from product design and production to after - sales service.
Q: How does Macro ensure product quality for OEM/ODM orders?
We have a multi - step quality control system. Raw materials are carefully selected and tested. During production, our advanced manufacturing facilities and skilled workers ensure precision. Final products undergo thorough inspections against international quality standards before shipment.
Q: Can Macro provide customized product designs for ODM?
Absolutely. Our professional design team can work closely with you to understand your brand concept and target market. Based on your requirements, we can create unique product designs, including appearance, functions, and packaging.
Q: What kind of pre - sales and after - sales services does Macro offer for overseas customers?
- Pre - sales: Logo design, tailored solutions based on your needs, factory visits, sample delivery, and product planning assistance.
- After - sales: Installation training (especially for complex products like water heaters and wall - hung boilers), provision of product images and videos, continuous technical support, and reliable parts supply.
Q: How long is the production lead - time for OEM/ODM orders?
The production lead - time varies depending on the product type, order quantity, and customization requirements. Generally, we will provide you with a detailed timeline after confirming the order specifications. We strive to complete orders efficiently without compromising on quality.
Q: What are the payment terms for OEM/ODM orders?
We offer flexible payment terms. The specific terms can be discussed and agreed upon based on mutual understanding and business relationships. Common payment methods include bank transfers and letters of credit.
Contacts
About Macro: +86 0757 2281 3639
E-Mail: trade@macro-appliance.com
Add.: Shunyuan South Road #9, Wusha Community, Daliang Street, Foshan City, Guangdong Province, P.R.China